Privacy Policy

Your email address — to deliver the eSIM and communicate about your order.

Order data (selected package, amount, currency, language). Card details are handled by the payment processor — we do not see or store them.

IP address and country of access — for fraud and abuse prevention.

Technical visit data and, with your consent, analytics cookies (Google Analytics).

Performance of the contract — processing is necessary to deliver the eSIM you bought.

Legal obligation — keeping accounting and tax records.

Legitimate interest — fraud prevention and site security.

Consent — analytics and marketing (if any).

We share data only with processors necessary for the service: the eSIM provider (to issue the profile), the payment processor, the email delivery service, and analytics (with consent).

Each processor handles data solely on our instructions and under a data-processing agreement.

Some processors may be located outside the European Economic Area. Where that is the case, we ensure appropriate safeguards (e.g. standard contractual clauses).

We keep data for as long as necessary to perform the contract and meet legal (accounting) obligations, after which we delete or anonymize it.

You have the right to access, rectify, erase, restrict processing of, and port your data, as well as to object and to withdraw consent at any time.

Send requests to help@svudanet.com.

You also have the right to lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection.

We apply reasonable technical and organizational measures to protect data. No transmission over the internet is completely secure, so we cannot guarantee absolute security.

For cookies, see the Cookie Policy. We may update this Policy from time to time; the current version is always published on the site.